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FAQ & HELP CENTER
Clear answers for all your questions.
Everything you need to know about UMATTR All Access membership, course playbooks, Payhip single purchases, billing, mobile access, and support.
Effective Updated for 2026
Quick Help
Need custom help? Reach out directly to team@umattr.ca or call (780) 851-4243Call UMATTR help line at (780) 851-4243.
FAQ topics
All Access Membership & Programs
UMATTR Academy is a practical AI learning platform. For US$80/month, All Access Membership gives you instant, unrestricted access to all 25+ courses, playbooks, frameworks, and downloads—including AI for Parents, AI for Building Software with Agents, AI for Finance, AI for Compliance Operations, AI for Data Centre Operations, and AI for Building an AI Service Business.
Payments, Pricing & Payhip Options
When you subscribe for US$80/month via Stripe Checkout, your account is activated instantly. You get full access to all 25+ courses. You are billed monthly and can cancel anytime with a single click in your account dashboard.
30-Day Money-Back Guarantee & Refunds
Every enrollment and subscription is backed by our 30-Day Money-Back Guarantee. If you feel the course content does not deliver practical value for your needs, simply email team@umattr.ca within 30 days of purchase for a prompt refund.
Account Access, Mobile & Devices
Access is activated immediately upon successful Stripe checkout. Simply sign in to your UMATTR account at /member-dashboard/library with the email address used during purchase.
Consulting & Enterprise Solutions
Yes. We offer team subscriptions, corporate licenses, and custom AI readiness consulting for organizations looking to upskill their staff safely and effectively.
Support & Contact
You can reach our team directly at team@umattr.ca or call us at (780) 851-4243. We respond to inquiries within 24 hours.